AGENCY POLICY

ORDER FORM

Thien Phuc Trading currently uses two forms of delivery: Delivery by shipping units in Vietnam and Express Delivery

Nationwide Delivery
Ensure product quality is not damaged during transportation
Guaranteed reputation, save time

Delivery charges:

Your location Delivery fee Delivery time

Hanoi 30,000 VND 4-5 days
Nationwide 35,000 VND 5 – 7 days
Ho Chi Minh City inner city 20,000 VND 24h-32h
Outside Ho Chi Minh City 25,000 VND 24-36 hours

We support FREE SHIPPING for orders paid by bank transfer.

After selecting the product, you choose the method of purchase:

Cash on delivery (COD): When the carrier arrives to deliver the goods, you then pay the carrier.
Payment via bank (Bank Transfer): You transfer money then we will deliver the goods to you (after transferring, please contact us immediately at 0402.222.637
Transfer information:

Account holder: COKO VIETNAM JOINT STOCK COMPANY

Account number: 0181003568031 –  Vietcombank – South Saigon Branch
Account number: 8866886 –  ACB Bank – Branch. South Saigon
Account number: 0100100040898001 –  OCB Bank – Ho Chi Minh Branch

Transfer content: Customer name + Order phone number

(Example: Hoang Nhan + 0123456789 )

For further information, please contact Email: thanhsondd@gmail.com
Hotline: 0938 20 22 38 (Call for advice and orders)
Facebook: Coko Vietnam

Thien Phuc Trading is pleased to bring organic clean natural rice product lines with the best quality with the mission of protecting, perfecting and enhancing Value, Nourish Life

Thien Phuc Trading’s products are present in over 300 large and small spas and are regularly used by more than 300,000 customers nationwide.

Therefore, Thien Phuc Trading has been continuing to build a distributor system in provinces and cities across the country to serve customers better, as well as bring a good source of income to members of the system.

AGENCY POLICY

DISTRIBUTION AREA

Agents are allowed to distribute products throughout the territory of Vietnam.

TRADE DISCOUNTS, PAYMENT TERMS, DELIVERY

2.1. Trade discounts: Agents are entitled to discounts corresponding to the quantity imported according to the Discount Price List.

2.2. Payment terms: Agent pays 100% of order value when placing an order.

2.3. Delivery: After receiving the Agent’s order, the company will proceed with packaging and delivery. Total shipping time is from 01-10 days depending on the type of service, geographical distance and shipping conditions.

Note: Dealers pay their own shipping costs.

RIGHT

The company supports good brand communication to create conditions for sales agents.
The Company provides technical instructions, how to use products, and provides necessary documents and information to Agents.
Agents have the right to use the Company’s content, images, and video resources to communicate and sell COKO products and goods.
Agents are organized by the Company with monthly and quarterly sales support programs.
Dealers are allowed to adjust wholesale prices to suit actual business situations.

DUTY

Retail agent at the listed price specified by the company
Agents are not allowed to use the brand keyword “Thien Phuc Trading” to name domain names on social networking sites such as: Website, Facebook, Instagram, Zalo, …
Agents organizing promotional programs for products and goods provided by the Company must not exceed 20% discount, last less than 02 days and not more than 01 time/month.

RETURN POLICY

For Agents

The dealer has the right to return the goods and request a partial refund.

Time for returning goods and refunds is calculated from the date the Agent ships the goods, specifically as follows.

Duration <30 days 30-59 days 60-90 days
Refund Yes Yes No
Refund 70% 60% No

For retail customers:

Retail customers who are not satisfied with the product can request to return the product at the purchasing agent or exchange directly at the company.

Conditions are to have a sales invoice and sell at the company’s listed price according to regulations.

SPECIAL OFFER FOR THIEN PHUC TRADING AGENTS

Cost-effective solution for building Fanpage at 0 VND

Thien Phuc Trading provides the ONLY online Marketing & Customer Attraction solution for Spas and Agents at a cost of 0 VND*

* Solution package for fanpages of Spas & Agents:
Design beautiful images
Create quality content
Consulting on running Facebook ads, reaching more customers
Free set of internal documents “Techniques to attract customers to the Spa”
Build a campaign to increase revenue dramatically in 2 weeks
To ensure the quality of the translation package. Thien Phuc Trading will apply the program for the 20 earliest registered AGENTS.

*Contact Info :
– Phone number: 016.3322.5678
– Website: https://thienphuctrading.ltd/
– Email: thanhsondd@gmail.com
– Address: House No. 3, Street No. 4, Phuc Loc Vien Residential Area, No. 399, Phuong An Hai Bac, Son Tra, Da Nang